Last Updated: 11-10-2025

indianacraft.com(“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from indianacraft.com (the “Site”).

1. Information We Collect

We collect the following types of information:

1. Personal Information

When you register, place an order, or contact us, we may collect:

• Your Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Details (processed via secure third-party gateways)

1. Non-Personal Information

• Browser type, IP address, device type
• Website interaction data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

• Process orders and payments
• Deliver products and manage returns
• Send order updates and promotional emails (optional)
• Improve website performance and user experience
• Prevent fraud and enhance security

We never sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Track website activity and improve services
• Offer personalized product recommendations

You can disable cookies via your browser settings at any time.

4. Third-Party Services

We may share limited necessary information with:

• Payment Gateways (like Razorpay, Paytm, etc.)
• Delivery Partners (Shiprocket, Delhivery, etc.)
• Email Marketing Tools (if subscribed)

These services follow their own privacy policies. We ensure all third parties are GDPR-compliant (where applicable).

5. Data Security

We use SSL encryption and secure servers to protect your information. Access to personal data is limited to authorized personnel only.

6. Your Rights

You may:

• Access or update your personal data by logging into your account
• Request deletion of your data (except where legally required)
• Unsubscribe from promotional emails at any time

For assistance, email us at support@indianacraft.com

7. Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

mail: support@indianacraft.com
Address: Indianacraft Building, Jhansi, India